Metal décor for thoughtful homes · Shopping within India

Terms & Conditions

Last updated: 11 October 2026.

The seller

Antique Handicrafts is the online storefront of Metal Decor, GSTIN 09AKOPA0087D1ZD. Customer orders are billed by Metal Decor. Contact: customercare@antiquehandicrafts.in, +91 8433287147. Business address: Lane 2, Near Best Banquet Hall, Mia Colony, Menather, Moradabad, Uttar Pradesh 244001, India.

Products and prices

Read the individual product description, set quantity, finish, measurements and care information before ordering. Screen settings and lighting can affect how colours appear. Prices are in Indian rupees and exclude GST. GST at 18% is added at checkout. Available shipping charges are displayed before payment. Please review the complete order total before placing your order.

Ordering and payment

Provide accurate contact and delivery information. Payments are processed through Cashfree. An order acknowledgement confirms receipt of the order details; it does not confirm dispatch. Contact customer care if you have a payment or order-status question. If an order cannot be fulfilled, we will contact you and arrange the applicable refund for any payment received.

Delivery within India

We deliver within India through services arranged using Shiprocket, subject to courier availability. Paid orders are normally handed to the courier within 2–3 business days. Transit time depends on the delivery location and courier. If no shipping option is available, contact us to check delivery availability. See our Shipping & delivery policy.

Cancellations, returns and refunds

Cancellation requests are reviewed individually based on order and dispatch status. Return requests should be raised within 7 days of delivery. Customers pay shipping for eligible change-of-mind returns. After receipt and inspection of an eligible return, refunds are normally initiated within 5–7 business days; banks and payment providers may require additional time. See our Returns & refunds policy for the process and consumer-rights provisions.

Order support and complaints

Email customer care with your order number and the details of the issue. These terms do not exclude or restrict rights and remedies provided by applicable Indian consumer law.